How to Order
Order by Internet, fax, mail, or phone (1-800-883-6698)
Order By Internet
Simply complete our on-line form and
easy to use check-out process. Upon completion of your order, you
will be on our confirmation page which will display your Order
Number. If an email address was provided during the check out process,
you will also receive an email from us confirming the order number
and details of your purchase.
You may also send us a standard email request at order@platewarmer.com and
we will get in direct touch with you to answer any questions
or to process an order.
Order By Fax
If you wish to fax in an order
please download and
print our fax order form. Our fax number is 905-338-9067
Order By Phone
Please call our toll free number 1-800-883-6698 at
any time. If busy, please leave your name and number and
we will call you back within 24 hours.
Order By Mail
You may also print out the order form or simply send
us a note indicating which pattern you would like to purchase.
Our mailing address is:
Waterbridge Inc.
306 Maple Grove Drive
Oakville, Ontario L6J 4V5
Prices
Waterbridge
Plate Warmer is $59.99 U.S. each and includes applicable
taxes.
Delivery
We ship using UPS. All deliveries go out standard delivery service
and usually takes no more than 5 business days to reach most locations.
We do provide an express delivery service which takes no more than
3 business days.
Delivery Options:
- UPS Standard
(5 Business Days), add $9.00 each
- UPS Express (3 Business Days), add $14.00 each
Please select on the order form how you would like us to ship
your order. Delivery prices for shipments outside of United States
are available upon request.
Payment Methods
We accept Visa and Mastercard 
During the checkout process, you have the option
of selecting "Credit Card" and providing your credit
card information securely online, or selecting "Please call
us for a credit card number" and either Suzanne or Bill will
contact you to receive your credit card information.
Gift Orders
Personalized gift messages are complimentary upon
request when shipping directly to those on your gift-giving list.
Please be sure to add your message to the Shopping Cart Order Form.
Retail Partners
We actively support our retail partners and will
gladly provide you with the name of a retailer nearest to you.
This is the best way to see first hand our line of quality Plate
Warmers and receive personalized service. info@platewarmer.com If
you are interested in carrying the Waterbridge Plate Warmers in
your store or have a corporate gift program, please contact us
at sales@platewarmer.com
Sales Agent
We are always looking for qualified commission sale
agents who call on the giftware and kitchenware retail trade to
represent and market our unique product line to independent retailers.
If you are interested in adding Plate Warmers to your existing
product lines, please call Bill at 800-883-6698 or send us an email
at sales@platewarmer.com
Our Warranty
Each Plate Warmer is made of UL/CSA approved parts
and carries a ten year limited warranty liability against all manufacturers'
defects, details of which are included with each Plate Warmer.
Our Guarantee
If you are not 100% satisfied with your Plate Warmer,
simply email or call us within 60 days from date of purchase and
we will gladly provide you with a full refund. If you do not like
the slipcover pattern, upon request we will send you out a substitute
slipcover once we have received back the original shipped slipcover.
It usually takes no more than 3 business days to process an order.
If there are any delays, we will call or email you. Should your
order not arrive in perfect condition, kindly notify us so that
we can make proper arrangements for a replacement.

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