How to Order
Order by Internet, mail, or phone (1-800-883-6698)
Simply complete our on-line form and
easy to use check-out process. Upon completion of your order, you
will be on our confirmation page which will display your Order
Number. If an email address was provided during the check out process,
you will also receive an email from us confirming the order number
and details of your purchase.
You may also send us a standard email request at firstname.lastname@example.org and
we will get in direct touch with you to answer any questions
or to process an order.
Order By Phone
Please call our toll free number 1-800-883-6698 at
any time. If busy, please leave your name and number and
we will call you back within 24 hours.
Order By Mail
You may also print out the order form or simply send
us a note indicating which pattern you would like to purchase.
Our mailing address is:
306 Maple Grove Drive
Oakville, Ontario L6J 4V5
Waterbridge Plate Warmer (Large) is $74.99 and the Waterbridge Plate Warmer (Small) is $49.99 U.S. each and includes applicable taxes.
We ship using UPS and USPS. All deliveries go out standard delivery service
and usually takes no more than 5 business days to reach most locations.
We do provide an express delivery service which takes no more than
3 business days.
- UPS Standard
(5 Business Days), add $9.00 each
- UPS Express (3 Business Days), add $14.00 each
Please select on the order form how you would like us to ship
your order. Delivery prices for shipments outside of United States
are available upon request.
We accept Visa and Mastercard
During the checkout process, you have the option
of selecting "Credit Card" and providing your credit
card information securely online, or selecting "Please call
us for a credit card number" and either Suzanne or Bill will
contact you to receive your credit card information.
Personalized gift messages are complimentary upon
request when shipping directly to those on your gift-giving list.
Please be sure to add your message to the Shopping Cart Order Form.
We actively support our retail partners and will
gladly provide you with the name of a retailer nearest to you.
This is the best way to see first hand our line of quality Plate
Warmers and receive personalized service. If
you are interested in carrying the Waterbridge Plate Warmers in
your store or have a corporate gift program, please contact us
We are always looking for qualified commission sale
agents who call on the giftware and kitchenware retail trade to
represent and market our unique product line to independent retailers.
If you are interested in adding Plate Warmers to your existing
product lines, please call Bill at 800-883-6698 or send us an email
Each Plate Warmer is made of UL approved parts
and carries a ten year limited warranty liability against all manufacturers'
defects, details of which are included with each Plate Warmer.
If you are not 100% satisfied with your Plate Warmer,
simply email or call us within 60 days from date of purchase and
we will gladly provide you with a full refund for the Waterbridge
Plate Warmer. If you do not like the slipcover pattern, upon request
we will send you out a substitute slipcover once we have received
back the original shipped slipcover. It usually takes no more than
3 business days to process an order. If there are any delays, we
will call or email you. Should your order not arrive in perfect
condition, kindly notify us so that we can make proper arrangements