Just a quick note to thank you very much for being so accommodating.
I'm so impressed.
My mom and aunt both have a plate warmer and love it. I can't
wait to use it at our event this weekend. (I'm giving it as a gift)
I'm looking forward to demonstrating its ability and telling people
where I got it but most importantly, the amazing customer service
I received. Thanks again. Jeannie
The plate warmers are beautiful... just like you said.... Thanks
very much, you have made six gals very happy..... Regards, Maggi
WHAT a beautiful surprise to hear from you!! Thank you for your
prompt reply..., I have elected to reply via e-mail.
To be honest, I have spent virtually the WHOLE day trying (a)
to find you (and Waterbridge Inc.) and,(b) endeavoring to find
another outlet for these wonderful plate warmers (both without
success until your e-mail !). I have, and repeatedly use, one which
was a gift to me some 30+ years ago (though the colour is long
out of grace and favor, I must add!). It is a totally invaluable
addition to any
home and recent dinner guests were quite taken with the idea. Hence,
I am trying to find similar for them as a Christmas gift.
Again, my MOST sincere thanks for your prompt reply. You have
truly made my day!! VERY sincerely, Glen
Thanks for checking in with me. The plate warmers arrived yesterday
and are everything we were hoping for. You've got a great product
and a terrific company -- your attention to customer service
is second to none. It truly was a please dealing with your firm.
Best regards, Ron
Bill, Thank you so much for sending a written confirmation.
What Class!!! I knew buying for you was right. Sincerely, Terry
Waterbridge. Both of the plate warmers that I recently ordered
from you have arrived and I am very pleased with them as well as
my business dealings with your company. Looking forward to using
mine and giving the other one to our daughter for her birthday.
I'm sure that as my friends see mine you will be receiving more
orders. Thanks again. Joanne
I got such a kick out of conversation today, it was a pleasure "meeting" you!
Like I said it was like a blind date the way we got connected!
On to your product....I LOOOVVVE it! It is what I have been looking
for all my life! Seriously, they are beautiful and I know we would
sell tons of them. What do I need to do to order? Jan
That is superior customer service - thank you. This present is
for my mom. She and my dad live in Colorado and are coming to
Iowa on the 17th for an early Christmas with their kids, grandkids
etc before they head to California for the winter. My mom does
lots of entertaining and has always admired the plate warmers.
I will be so pleased to get it to her in time for her to take
it to California and show it off to all their fellow retirees.
Merry Christmas from my family to yours! Chris
Our order was received in good time and I gave the information
to local kitchen store so they might order your great product for
others to buy and enjoy, Thank you. Eugenia I will heartily recommend
your company in the future as not only a unique and wonderful product,
but also FIRST in customer service. Sincerely, William
I received the plate warmer at the original address. I tried it
over the weekend, I'm very happy with the product. Thank you
very much. Monique
Just wanted to write and say I used the plate warmer today for
Thanksgiving Dinner. I was very pleased! Looking forward to the
microwave pad for heating bowls! Thank you! Debbie
Thanks so much. That's exactly what I need. By the way, I'm VERY
happy with my purchase and I use it whenever we entertain! Sandy
Dear Plate Warmer staff,
Just to let you know that I have just received my order! All is
perfect! :) Thank you very much! Deca
Received very promptly. Many thanks for your great product and
such quick turnaround. It's a gift for my Mom, who bought one for
me last Christmas. Thought she deserved to have her 40 year old
plate warmer replaced with a new one! Shelly
Thank you so much for the wonderful service. Nancy
This is a birthday gift for my new Son in Law's Mother. I have
some older plate warmers that she really admired so it seemed like
the perfect gift for her and your company seems to be the only
one I could find that carries them. I am thinking of replacing
my older ones and if all goes well I won't hesitate to place another
order with you soon. I really appreciate the quick response and
the effort to fulfill my order by Friday. Regards, Loretta
Just received order. Thank you - that is excellent service. I
thought I was ordering out of the US and would have to go to the
border to retrieve it. I found it on my doorstep tonight. Surprised
you are in Oakville. Thanks again. Alannah
Bill, Thanks for the info. Plate warmer arrived yesterday, just
in time for a dinner party, and it worked great! I appreciate your
It arrived today, and is excellent!
Thanks Bill, love our warmer!!! It came in fine shape and has
been here now for a couple days. Ann
Thank you. I did receive it and it was a hit with the luck recipient.
I will be ordering more for Christmas and I will try to do it by
the end of summer so I can hopefully get the patterns I want. Thank
you again and have a Happy New Year. Dorian
The Plate Warmer was a huge success as a present for my mother's
birthday. She uses it EVERY day for her dinner plates. Claire
My order has arrived safe and sound and I couldn't be more thrilled!
I'll certainly be recommending your site to my family and friends!
Thank you very much! :-) My best wishes to you and yours for
a wonderful and safe holiday season! Kindest regards, Helen
That sounds fine. Let's do it.... it will be a whole lot easier
- and my daughter will appreciate the gift! Thanks for being
so great to work with!!! Janis
I placed my order about 4 hours ago.....hopefully it will go out
Thank you again for your EXCELLENT and FAST response!!! :)" Wendy
Thanks, Bill. I'm glad it made its way back to you and our daughter-in-law
is enjoying using her gift. The one she and our son gave me is
also in pretty constant use. Thanks again, Sandra
My Mum was so thrilled to hear it was on the way. Thanks again.
Bill: I just talked with my son and he said the plate warmer for
Mishon arrived today -- On her birthday. Great timing and thank
you so much. Sandra
Thank you Bill
It is so nice to deal with a human being who understands alternative
needs. Please process the second order--I will send back the
first when it gets here and enjoy having one of your plate warmer's
for my daughter's birthday and first Thanksgiving celebration
in her new home. Valerie
You are Wonderful! Thank you So Much! Excellent Customer Service!
Is it possible for you to provide me with the Tracking Number?
Thanks so much for rushing the second plate warmer to me. It arrived
on Wednesday morning in time for our birthday celebration that
evening. My friends were thrilled with the gifts! I appreciated
your great customer service--you saved the day! Best regards,
The package arrived yesterday and I am quite pleased with the
quality. It will be a birthday present for my cousin who always
claims that food cools too quickly because the plates are cold.
If she is satisfied I will order again. Thank you. Marie
Return to top